![]() We started over 30 minutes late and there was no apology from the aesthetician. As in, it was 15 minutes after time when the receptionist (Who was very nice.) told me that the aesthetician was running late. My 90 minute aromatherapy facial was late. He told the pedicurist that he had a spa pedicure the month before and she took this as license to work on him very quickly and superficially and his 45 minute pedi was under 30 minutes. My husband followed his massage with a sport pedicure. She was a very sweet girl but there is no way that I would ever return to this place for $180 of frustration. If you are going to ignore both what I paid you for and what I asked you for, then you should at least give me a FULL Swedish. ![]() Foot massage was ignored entirely, as was face. She went through her "routine" and that was that. I told her of specific areas to work on due my chronic migraines and the fact that we had hiked to the hanging lake the day before and it didn't matter at all. It was a Swedish massage, with a little extra pressure when she happened to think of it, which wasn't often. I am a trained massage therapist since 2002 and this was, by far, the worst deep tissue I have ever received. When you pay a premium for a 90 minute deep tissue massage, which I did, you need to get a deep tissue massage. My husband was also very happy with his Kneipp massage and I am left jealous. For me, the therapist had no interest in really rubbing and getting into my feet and calves so it was a throw away waste of time. We started out with the foot ritual before our massages, which could have been very cool. My husband and I spent $500, $600 with tips, combined on multiple treatments. That said, I was very disappointed with my treatments at this spa. Firstly, the facilities are gorgeous and the staff was all very polite.
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